May 17, 2013
May 15, 2013
May 14, 2013
Turn Your Content into an Automated Feed System for Success....
May 13, 2013
May 10, 2013
Security Concerns, Poor User Experience Cause 2 in 3 to Abandon Mobile Purchase Attempts
(Marketing Charts) Roughly 7 in 10 smartphone and tablet owners have tried to make purchases on their device, indicating a high degree of comfort and enthusiasm with mobile commerce, according to a new study commissioned by Jumio and conducted by Harris Interactive. However, two-thirds of this group report having abandoned a purchase due to a problem with the checkout experience. Most commonly, these respondents said they didn't feel comfortable entering their credit card information (51%), while many also blamed a checkout process that took too long (47%) or that was too difficult on their device (41%).
A study in late 2011 similarly found security concerns and usability to be top deterrents to mobile shopping.
Mobile isn't the only channel to suffer from usability concerns. According to a recent survey from Redwood Software, 49% of American respondents (and 66% in the UK) reported having abandoned an online purchase because it took too long. Similar proportions (48% in the US; 61% in the UK) had terminated a purchase due to the process being too complicated.
Other Findings:
- Among smartphone and tablet owners responding to the Jumio survey, men were almost 20% more likely than women to have attempted a purchase on their device (74% vs. 62%). That gender disparity aligns with recent findings from Kantar Media.
- 86% of 18-34-year-old men reported having tried to make a purchase on their device.
- Security concerns were more of a deterrent to women (56%) than men (47%). Those aged 55 and older were also 62% more likely than those aged 18-34 to say that they had concerns over entering their credit card information (62% vs. 45%).
About the Data: This survey was conducted online within the United States by Harris Interactive on behalf of Jumio from March 22-March 26, 2013 among 2,130 adults ages 18 and older (of whom 1,261 are smartphone/tablet owners). This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.
May 8, 2013
May 6, 2013
DDoS attacks become more common
Written by CopperEgg// April 23, 2013
In today's fast-paced business world, poor server performance or the inability to access mission-critical resources can impair companies of all sizes, hindering their ability to stay competitive and provide high-quality service to customers. For this reason, IT directors are more afraid of distributed denial of service (DDoS) attacks than ever before.
Because a DDoS assault makes a machine or network resource virtually unavailable for a certain amount of time, the event can essentially cripple an organization. A recent study of more than 100 businesses by Vanson Bourne on behalf of Corero Network Security revealed that more than 40 percent of decision-makers were "highly or extremely" worried about falling victim to a DDoS attack. This is largely due to two reasons: the encounter can be extremely dangerous in today's competitive business world, and the events are becoming more prevalent.
In fact, the study found that approximately 25 percent of respondents have experienced an attack within the last year, compared to 18 percent that claimed they did in 2012. Due to the concern that web application performance and cloud resource availability can be impaired by a DDoS assault, organizations are being more proactive by implementing security tools to keep them safe from malicious outsiders.
"What's clearly apparent from this survey is that IT managers still do not properly understand the variety and sophistication of DDoS attacks and the risks that their organizations are taking in relying on firewalls to protect them," said Ashley Stevenson, CEO of Corero.
What's happening in the prevention landscape?
The survey revealed that IT decision-makers are implementing a number of different strategies to ensure that DDoS incidents do not impair their organizations' ability to operate. In fact, 31 percent of respondents said they have deploying DDoS-specific security tools to protect them from potential assaults. Unfortunately, 36 percent of companies said they were relying solely on firewalls to keep sensitive assets safe.
The survey revealed that IT decision-makers are implementing a number of different strategies to ensure that DDoS incidents do not impair their organizations' ability to operate. In fact, 31 percent of respondents said they have deploying DDoS-specific security tools to protect them from potential assaults. Unfortunately, 36 percent of companies said they were relying solely on firewalls to keep sensitive assets safe.
"Organizations believe they have the basis for protection against targeted attacks, such as DDoS, when in fact they are referring to traditional security technologies," said Bob Tarzey, analyst and director at U.K.-based analyst firm Quocirca. "To be fair, many do understand the changing nature of the threats faced but overestimate their capability to mitigate them."
Fortunately, executives can take a proactive stance against DDoS and implement innovative techniques to ensure that the attacks do not cripple operations. An IT Business Edge report highlighted the fact that firewalls cannot prevent DDoS assaults all by themselves. Firewalls generally address zoning and traffic inspections, not necessarily network availability, which is the primary target for most DDoS incidents.
IT Business Edge also recognized the importance of leveraging advanced server monitoring tools to identify any potential weaknesses in a firm's infrastructure. If decision-makers allow vulnerabilities to go unnoticed, companies of all sizes and backgrounds will find it increasingly difficult to patch the network and make it more difficult for outsiders to attack mission-critical resources.
In other words, just because IT executives implement a variety of security services doesn't necessarily mean that their businesses will be completely safe. Managers need to understand the risk landscape and implement advanced solutions that will effectively mitigate any attacks on performance and availability – two critical characteristics of any successful technology.
As the private sector grows increasingly competitive and adopts advanced tools to stay efficient, it will be increasingly important for decision-makers to take the time to understand how DDoS attacks can jeopardize operations and hinder a company from getting anything done. In doing so, firms will be able to address these challenges and improve their odds of success.
May 3, 2013
Alleged SpyEye Trojan Developer Extradited to United States
(eSecurity Planet, By Jeff Goldman | May 03, 2013) Algerian hacker Hamza Bendelladj, a.k.a. "Bx1," was recently extradited from Thailand to the United States to face charges related to his alleged role in creating, marketing, distributing and controlling the SpyEye Trojan (h/t Krebs on Security).
Bendelladj, 24, faces one count of conspiring to commit wire and bank fraud, 10 counts of wire fraud, one count of conspiracy to commit computer fraud, and 11 counts of computer fraud. He was arrested at Thailand's Suvarnabhumi Airport on January 5, 2013, and was extradited to the U.S. on May 2.
According to court documents, from 2009 to 2011, Bendelladj and others allegedly developed, marketed and sold various versions and components of the SpyEye Trojan. Bendelladj allegedly advertised the malware on cybercrime forums, and operated command and control servers, including one in Atlanta, Ga., that allegedly contained information from 253 different financial institutions.
If convicted on all charges, Bendelladj faces a sentence of up to 30 years in prison for conspiracy to commit wire and bank fraud, up to 20 years for each count of wired fraud, up to five years for conspiracy to commit computer fraud, and up to five or 10 years for each count of computer fraud. He also faces fines of up to $14 million.
"The FBI has expanded its international partnerships to allow for such extraditions of criminals who know no borders," FBI Special Agent in Charge Mark F. Giuliano said in a statement. "The federal indictment and extradition of Bendelladj should send a very clear message to those international cyber-criminals who feel safe behind their computers in foreign lands that they are, in fact, within reach."
May 2, 2013
More Than just a Sales Portal - 5 Ways to Jazz up Your Online Store
(SBA.gov) What does your online storefront look like? How are you attracting customers to purchase a product they can’t touch, feel or try until it arrives on their doorstep?
This is a common, yet often overlooked, problem for small business owners who sell exclusively online through their own site or a third party site like Etsy or eBay. You might sell the most exquisite artisan product, but if you don’t present it effectively, shifting inventory might be harder than you think.
The lynchpin of small business success, whether online or off, often comes down to your differentiators – things like your core values, customer service and responsiveness, unique products, and community involvement.
But without a physical storefront or face-to-face contact with customers, how do you weave all this into your online marketing strategy? Here are five ways to jazz up your online store.
1) Tell Your Story
One of the easiest ways to connect and appeal to online consumers is to tell your story. If you’ve planned your business and marketing strategy, then you should know enough about your target market to know what resonates and from there develop an online content strategy that they will respond to. For example, say you run an online store that sells organic cupcakes, sourced from locally produced ingredients; you could showcase the inspiration behind the business using the “About Us” section. You could also elaborate from there to showcase the vendors that you work with to source your ingredients.
Don’t forget to introduce yourself and the team behind your business. What’s your story/passion? What did you do before this? How did you get started? What are your goals?
Use plenty of images and videos if you can. For example, post a quick video intro or welcome message to virtually greet your customers.
2) Use Polished and Engaging Images
Images are an essential part of any online store. Consider hiring a professional photographer or even a friend who’s good behind the camera to take good quality photos of the products you sell. Spend some time ensuring the photos are user-friendly from a flow and lay-out perspective; that they can be easily shared on social media; and are truly representative of your brand.
What about your logo? What does it say about your brand? Is it memorable? Again, it’s worth spending time and money getting it right.
Check out this quick video from Google and SBA that shows how Harlem, NY-based small business – Make My Cake – transformed its website and increased sales through the use of stylish imagery.
3) Build Community
Use social media to extend your online presence. Go where your customers are and give them the opportunity to interact directly with you – whether it’s Facebook, Pinterest, Twitter, LinkedIn or online forums and message boards. Promote your social media presence on your website, in emails, etc. You can even branch out and extend your online store to Facebook. Read more in these blogs:
- Social Media Tune-Up for your Website
- Don’t be Social Media Skeptic – Learn How and Where to Start
- The Social Storefront – How to Sell Your Products and Services on Facebook
4) Ask for Feedback
Another effective way to engage with your customers beyond the transaction itself is to seek feedback. Online surveys, polls, and social media discussions all afford an opportunity to better get to know your consumers. Consider adding product rating or review options to your online store and keep an eye on your third party review listings (Yelp, OpenTable, Google+ Local, etc.).
5) Blog!
Blogs are incredibly important to online businesses – they improve your search engine rankings, personalize your website, give people a reason to keep coming back, and give you an indirect way to promote all that you do.
What should you write about? How do you get started? These blogs have loads of tips and are some of the most popular blogs on SBA.gov:
- Thinking of Starting a Blog? Tips to Help You Start, Maintain & Grow a Small Business Blog!
- 8 Tips for Keeping your Business Blog, Current, Relevant and Fresh
- Give Your Blog a Boost – How to Find and Work with Guest Bloggers
- How to Get More Tweets, Likes and Other Shares on Your Blog Posts
- Never Run Out of Blog Topic Ideas: Here are 36
- 10 Often Overlooked Ways to Get Traffic to Your Blog
More Tips
For more tips for creating an engaging online experience, read guest blogger, SmallBizTrends’ Anita Campbell’s article: 8 Ways to Develop Online Content for Your Business – Even if You Hate to Write.
About the Author
April 30, 2013
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